The qualitative research platform

Bring your whole qual study under one roof

Most qualitative research studies use more than one method. With Qualzy, the online tasks, the live sessions and the community share one project, one set of participants, and one set of transcripts, clips and AI analysis. There’s no spreadsheet of bookings and no stitching it together at the end.

Asynchronous qual discussions

Classic online qual, three ways to take part

Run a discussion for a day or a few weeks, and choose how participants take part: as a forum, as a step-by-step chat, or as a chat with an AI moderator that works as your assistant, helping you get better answers. Pin tasks, card sorts, diaries and video all work inside the chat, and you can step in whenever you like.

Live interviews and focus groups

From the booking to the findings

Live video interviews and focus groups of up to 12, or interviews in a room with a phone as the camera. Participants book themselves and join from a browser, your guide runs beside you, clients watch unseen, and the transcript and clips are ready when you finish. One price per session, in the same project as the rest of your qualitative research work.

Long-term research communities

People you know, answers you can trust

When you’ve worked with the same people for months or years, you know they’re real and answering for themselves. Qualzy Community gives you that panel: the people you need to hear from, whether that’s your customers, uni students or tradespeople, recruited and profiled once, on a portal with your branding and domain, ready for research whenever a question comes up.

ISO 27001 Certified
UK · US · Australia
AQR & QRCA Members
30+ Languages
Browser-based, no app
Ninth Seat Feeling Mutual Mustard Research Flume FUEL Veylinx Insights Exchange Blue Yonder University of Warwick BrainValue
What is Qualzy?

Online and live qual research,
from design to debrief in one place

Qualzy is a qualitative research platform for agencies, in-house insight teams and independent researchers, with platforms hosted in the UK, US and Australia. Its three parts share the same researcher-first AI and support, and can sit in the same project, so a study goes from design to debrief without being handed off to another system.

Qualzy on three laptops: a pin task on an advert with participant comments and AI key points, a community chat channel, and a live interview in Qualzy Live
Three products, one platform

Pick the one that fits the brief

How long the research runs, and whether it happens live or in people's own time, decides where it lives. Plenty of projects use more than one: Qualzy Live sessions sit in the same project as your online work, so a pre-task and the groups that follow end up in one dataset.

Qualzy Discussions

Quick discussions over a day or a few days, diaries over a few weeks, multi-wave bulletin boards and pre-tasks before a live session. Run it as a forum, or as the AI-moderated chat, which costs nothing extra.

Typical uses
  • Concept, ad and creative tests
  • Diaries and in-home product trials
  • Customer journeys, stage by stage
Typical length

Days to weeks

Qualzy Live

Live video interviews and focus groups, plus in-room interviews recorded on a phone or tablet. Clients watch from a hidden backroom, interpreters join on a hidden line, and every session is transcribed for clips and themes afterwards.

Typical uses
  • In-depth interviews
  • Focus groups of up to 12
  • Live sessions alongside online tasks
Typical length

An hour or two at a time

All three share the same AI analysis, starting with key points on every response, and the same video tools, and nothing participants say is used to train AI. Discussions and Community share the same activity types. See the whole platform

What researchers say

From the researchers
who use it every day.

Solo consultants, agency teams, in-house researchers at global brands. Most of them have been running projects on Qualzy for years: Blue Yonder, Mustard and Flume are all going on a decade.

Qualzy gives me peace of mind. It takes the stress away knowing that I have a technology platform that works really well, and support that is flexible enough to deal with the unexpected.

Tom WoodnuttFounder, Feeling Mutual

You are miles apart from other platforms and have been fundamental in the success of the projects I have run this year. The platform is fab, but the support team make it sing.

Steph HResearch Director

When I have a project coming up, I truly look forward to emailing the Qualzy team. They know what they're talking about, they know what they're doing, and they're a genuine pleasure to work with.

Adam HeptinstallSenior Qualitative Insight Executive, Blue Yonder

The fact that Qualzy considers researchers and what they actually need is unique from its competitors. It's a huge differentiator.

Pam Goldfarb LissPresident, LitBrains

Qualzy is our go-to platform. It is flexible not just as a platform, but as a team, a true partner that actually wants to help us get to where we want to go.

Andy FraserSenior Research Director, Ninth Seat

What I love about Qualzy is that you can capture a true end-to-end journey. It helps us bring our clients' customers to life, sharing their opinions about brands first-hand.

Debbie NewbouldManaging Director, Flume

Qualzy ticks all the boxes, from flexibility and variety of tools to a very accessible pricing package.

Nichola QuailFounder, Insights Exchange

Qualzy complements our process beautifully. It has helped us give clients the human stories behind the numbers.

Mariana MonroyVP of Insights, Veylinx

With Qualzy it's fair and we know what we're going to get. Nothing is going to pop up and surprise us. We feel like we're allowed to ask for help without being charged extra.

Justine BerzinsSenior Global Field Director, FUEL

The AI video summaries are a game-changer! We used to have to sit and watch every video, take notes and figure out where to cut to create a reel.

Anthony Shephard-WilliamsDirector, Mustard Research

We often include China in our research but with Qualzy we had no problems in terms of speed or accessibility.

Sonia ZhangResearch Director, BrainValue

Even when we come up with quite mad timelines, they ask no questions. The guys just move fast and simply make it happen.

Dafydd JonesAssociate Director, Ninth Seat

Qualzy understands what we need to get out of each project. Having partners you can genuinely trust and who help to make your lives as consultants easier is a massive benefit.

Associate DirectorLondon Insights Agency

After I've talked to ten or more people in a day, I summarise the key themes in my head. Then I double-check with Qualzy's AI. Sometimes it picks up things I missed. It's like having another brain.

Pam Goldfarb LissPresident, LitBrains

Most people in our team use Qualzy. It takes the pressure off knowing we can rely on them 100%. Everyone wants everything quicker these days, and they make that possible.

Anthony Shephard-WilliamsDirector, Mustard Research

Qualzy was early to ride the wave of generative AI innovation, developing tools that help researchers do their work more easily, making the platform more useful, not just using AI for the sake of it.

Tom WoodnuttFounder, Feeling Mutual

They show a real sense of flexibility about what we need. They have sometimes helped us out at very short notice.

Jess O'BrienMarket Research & Insight Manager, University of Warwick

Qualzy gives us a window into the lives of our participants and has the tools that allow us to analyse and understand those lives.

Hamish KynochHead of Qualitative Research, Discovery Research
Trust & security

ISO 27001 certified,
with security built in from the start.

The UK, US and Australian regions each run separately on AWS, and a project is hosted in the region it's created in. Qualzy complies with GDPR, HIPAA, CCPA and the Australian Privacy Act, and you decide who sees what.

View our full trust & security details →
ISO 27001
Certified
GDPR
Compliant
HIPAA
Compliant
CCPA
Compliant
COPPA
Compliant
Australian DPA
Compliant
Data residency
Separate UK, US and Australian regions. A project is hosted in the region it's created in.
Role-based access
Researchers, moderators, observers and clients each see what their role allows, and nothing more.
MFA & encryption
Multi-factor authentication, AES-256 encryption at rest and TLS 1.2 or higher in transit.
Always-on monitoring
Continuous monitoring, firewalls, anti-malware and regular penetration testing.

Find out if Qualzy is right for your research.

Tell us about your next project. 15 minutes is usually enough to know if we’re the right fit.

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