SPRINKLING EXPERTISE WITH A LITTLE FUN INTO YOUR RESEARCH
Clients love our friendly and enthusiastic approach, making the expert help we provide an enjoyable part of their experience. Our team will be with you every step of the way to ensure your online qualitative research projects are the best they can be.
GET SUPPORT TAILORED TO YOUR NEEDS
PROJECT SUPPORT INCLUDED
Our straight-forward per-project pricing includes support at no extra cost. We’re always there for you when you need us. We also provide ongoing technical support for moderators and participants, and give you access to a comprehensive online knowledgebase.
PLATFORM TRAINING INCLUDED
Keep your costs down and your productivity up by requesting a free training session on the platform - allowing you to become self-sufficient quickly. You will quickly become an expert at project building, moderation and analysis.
QUALZY ASSIST = LESS STRESS
Our Qualzy Assist support option takes the stress and time pressures of a project away from you. Our dedicated team of Qualzy experts can take anything from a basic list of questions to a highly structured research design and turn it into the perfect Qualzy project for you.
"I know I’ve probably said this a million times but I am literally blown away by the quality of the support your team provides. You are miles apart from other platforms and have been fundamental in the success of the projects I have run this year. The platform is fab, but the support team make it sing"
Steph H - Research Director
ALWAYS HERE FOR YOU
Regardless of what you are doing with the platform, our support team will be here for you. You will never be ignored, and we will always work to provide the assistance and answers you need. Expecting this level of service seems obvious to us, but is by no means an industry standard.
GO SELF-SERVICE WITH US ON THE BENCH
The Qualzy platform was always designed for people who want to build their own projects. It is easy to use and well documented. If you have the time and the desire to build online qualitative research projects yourself, you’ve come to the right place. Our support team will happily “sit on the bench” ready to help should you need it. You can build projects cost effectively and do everything you need yourself - safe in the knowledge that we are only a call/zoom/email away should you need us.
SAVE TIME BY BEING QUALZY ASSIST(ED)
“Qualzy Assist” separates everything a researcher is expert at - designing a project, moderating participant responses and providing analysis of the results - from everything they may prefer to avoid.Not only do we take care of the technical aspects of managing a project, such as setting up the project on the platform, importing and inviting participants, but we also offer direct support to participants, ensuring a smooth and engaging user experience. Our team saves you time and takes the stress out of managing a project - leaving you more time to do the stuff you’re great at (or more projects!)
GO FULL SERVICE AND GET ON WITH YOUR LIFE
Qualzy can take full responsibility for your research needs, with a team of experienced researchers, moderators and translators all committed to creating an engaging experience and helping you gain the most insight from participants. We can make the entire process hassle-free while getting the most out of the Qualzy platform and managing every aspect of the research process to ensure that your research objectives are met.