Solutions

Research solutions
built around your objectives.

Browse by what you're trying to achieve — or get in touch and we'll recommend the right approach. Every solution below is supported by Qualzy's async research platform, human expert team, and AI analysis tools.

Success Stories

Trusted by researchers
who do great work

From in-home product trials to six simultaneous markets — here is how research teams use Qualzy to do their best work.

300+
projects delivered
by one agency alone
~98%
participant completion
rate across communities
15+
countries in a single
research programme
8yr
longest active
agency partnership
Product & Brand

Test ideas before you invest in them

Evaluate concepts, refine products, and understand how your brand and communications land with real consumers - from the earliest idea to the final execution.

Concept Testing

Concept & Prototype Testing

Capture rich, nuanced feedback on ideas - written, video, and visual - from real consumers in their own environment, at any stage of development.

  • Share images, video clips, or written concepts directly within the community
  • Capture first-impression video responses alongside structured rating tasks
  • Run follow-up probes to understand the reasons behind reactions
  • Test multiple concepts simultaneously across different participant groups
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NPD

New Product Development

Take your product from insight to launch with confidence. Track emerging needs, validate features, and co-create with your target audience throughout the development cycle.

  • Diary studies capture how consumers interact with products over time
  • Iterative feedback rounds let you refine as you go, not at end of fieldwork
  • AI automatically processes every response into a summary and key points - building a structured, queryable dataset as fieldwork runs
  • Mobile-first participation captures genuine in-context reactions
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Innovation

Innovation Research

Spot white spaces, explore unmet needs, and stress-test new ideas. Qualzy creates space for genuine creative exploration - with real people, in their own words.

  • Creative stimulus tasks - mood boards, image uploads, visual provocation - open up thinking
  • Projective techniques surface what consumers don't say directly
  • Async format removes social pressure, encouraging more honest responses
  • Global reach means you can run innovation studies across markets simultaneously
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Packaging

Packaging Research

Understand how your pack design performs on shelf, online, and at home. Capture first impressions, comprehension, and emotional response before production, not after.

  • Participants photograph or video their unboxing and first-use reactions
  • Side-by-side design comparisons using preference ranking tasks
  • Open-ended video responses reveal emotional reactions that scales cannot capture
  • In-context tasks show pack performance in the real-world shopping environment
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Brand

Brand Research

Understand how your brand is perceived, where it stands relative to competitors, and what it genuinely means to the people who matter most - beyond recall metrics.

  • Projective tasks - brand associations, word sort, collage - surface subconscious positioning
  • Discussion boards let researchers probe and follow up across multiple days
  • Longitudinal communities track brand perception changes over time
  • Multi-market studies run simultaneously to compare brand equity across geographies
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Communications

Message & Ad Testing

Evaluate creative work before it goes live. Share ads, copy, scripts, or visual concepts and capture nuanced reactions through video, ratings, and open discussion.

  • Test executions in context - in a simulated feed, alongside competitor ads, or in isolation
  • Video responses capture non-verbal as well as verbal reactions to creative stimuli
  • Both quantitative scoring and open-ended feedback in the same activity
  • Iterate quickly: run multiple rounds of testing in days, not weeks
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Customer & Market

Understand the people who matter most

Go deeper than surveys to genuine consumer insight - their lives, attitudes, decisions, and the drivers behind their behaviour. Qualzy's async format captures reality, not performance.

Consumer

Consumer Research

Get under the skin of your target consumer. Understand their lives, motivations, and decision-making - beyond what a survey grid can reveal.

  • Diary studies and in-the-moment tasks reveal behaviour as it actually happens
  • Photo and video uploads document real-world context automatically
  • Discussion activities let researchers probe and follow up over multiple days
  • Mobile-optimised participation means consumers respond when the moment is real
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U&A

Usage & Attitude Research

Map how consumers use your category and how their attitudes shape behaviour. A Qualzy U&A community gives you the depth that quantitative studies alone cannot provide.

  • Combine survey questions with open discussion and video response in one community
  • Diary tasks capture usage occasions as they happen, not through recall
  • Photo and video activities document product usage in its real-world context
  • Segment-level analysis helps you understand differences across consumer groups
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CX

Customer Experience

Understand the full customer journey - the touchpoints that delight, the moments that frustrate, and the gaps between what you intend and what customers actually experience.

  • Journey mapping tasks document the customer experience step by step
  • Real-time feedback capture means responses happen at the relevant moment, not retrospectively
  • Longitudinal communities track experience changes as improvements are made
  • Observer access gives client teams a live window into customer sentiment
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Loyalty

Loyalty Research

Understand what builds loyalty and what erodes it. Explore the emotional and rational drivers that keep customers coming back - or push them to competitors.

  • In-depth discussion activities explore the emotional foundations of loyalty
  • Lapsed-customer communities understand why people leave and what would bring them back
  • Longitudinal tracking reveals how loyalty drivers change over time
  • Video responses surface the language and emotion that quantitative scores miss
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Pricing

Pricing Research

Understand what consumers are willing to pay and why. From van Westendorp exercises to qualitative explorations of price sensitivity, Qualzy supports both structured methodologies and rich open discussion.

  • Built-in survey tasks support standard pricing methodologies alongside qual discussion
  • Participants articulate the reasoning behind their price expectations
  • Price reaction tasks capture immediate, unfiltered responses to pricing stimuli
  • Multi-market studies compare price sensitivity across geographies
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Deliberative

Deliberative Research

Go deeper than opinion. Expose participants to information and perspectives, then explore how views form and evolve through structured discussion and debate.

  • Structured discussion boards guide participants through information and reflection in stages
  • Pre-task homework prepares participants for deeper engagement in the main sessions
  • Repeat visits over multiple days allow views to develop, not just react
  • Moderator tools support guided debate and position-taking exercises
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Shopper & Growth

Capture behaviour in its real-world context

Map purchase journeys, understand the in-store and online shopping experience, and involve consumers in building the solutions that grow your category.

Shopper

Shopper Research

Explore how people really shop - in-store, online, and at the intersection of both. Capture the physical reality of shopping behaviour through mobile tasks and in-the-moment video.

  • In-store mobile tasks capture photos, videos, and verbal commentary as consumers shop
  • Post-shop video diaries capture immediate recall of the experience
  • Online shopping screen recordings capture browse-to-buy behaviour with commentary
  • Multi-retailer studies track shopper behaviour across different channels simultaneously
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Path to Purchase

Path to Purchase

Map the consumer journey from initial trigger to final transaction. Understand every step, consideration, and influence - including the moments that competitors and advertisers rarely see.

  • Multi-day diary studies track the full purchase journey as it unfolds in real time
  • In-the-moment mobile tasks capture research, comparison, and decision stages
  • Post-purchase reflection tasks capture why the final choice was made
  • Timeline activities visualise the consumer journey chronologically
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Co-Creation

Ideation & Co-Creation

Involve consumers in the creative process. From generating raw ideas to building on them collaboratively, Qualzy's platform brings your audience into the room at any scale.

  • Open-ended brainstorming activities generate ideas without the anchoring bias of focus groups
  • Idea voting and prioritisation tools surface the strongest concepts from a large group
  • Co-creation stages build on the best ideas iteratively, with participants improving each other's thinking
  • Creative stimulus tasks - images, videos, provocations - unlock thinking beyond the obvious
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By Sector

Markets we work in

Qualzy works with agencies and end clients across a range of specialist sectors. Here's how we support the markets our clients work in most.

FMCG & Food

In-home product testing, shopper research, NPD, usage studies, and packaging evaluation. Qualzy's mobile-first design is purpose-built for capturing real consumption moments - in the kitchen, at the shelf, and on the sofa.

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Healthcare

Sensitive, specialist research for a sector that demands precision. Qualzy supports patient experience research, HCP studies, and healthcare consumer understanding - including complex international studies.

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Financial Services

Financial decisions are complex, personal, and often highly emotive. Qualzy's depth format - video responses, private journals, extended discussion - is well-suited to research where participants need time and trust to open up.

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Retail

Shopper research, CX communities, store experience evaluation, and online retail UX studies. Mobile task capabilities make Qualzy especially effective for capturing in-store behaviour in real time.

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Technology

From early-stage concept testing to post-launch usability research, technology clients use Qualzy to understand how real users think, feel, and behave with digital products. Screen recording with verbal commentary is particularly valuable for UX.

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Youth Research

Young people engage differently. Qualzy's mobile-optimised, activity-driven format - video, images, polls, creative tasks - is well-matched to how younger audiences prefer to communicate.

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Built for how you work

Qualzy works for every kind of researcher

Whether you're running complex multi-market programmes for global brands or delivering tight-turnaround qual for a growing startup, Qualzy adapts to you — not the other way around.

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Bring us your research challenge.

Tell us what you're trying to find out and we'll work out the best approach together - no obligation, no sales script. Just an honest conversation.