Pin Task

A pin task asks participants to place pins on an image, such as an ad, a pack or a web page, and say why. On Qualzy, the pins build a heat map of where attention goes, with the reasoning behind every pin.

Pin Task activity showing annotated image with participant pins and AI analysis panel

How it works

Where attention goes.
And why it goes there.

Upload any image

Researchers upload the image to be evaluated: a packaging design, a webpage, a print advertisement, a shelf layout, a concept board. Multiple images can be presented in sequence.

Participants place pins

Participants tap or click on the areas that attract them, concern them, confuse them, or delight them. Each pin placement is captured with its exact coordinates on the image. Researchers can set a maximum number of pins to keep responses focused and considered rather than exhaustive.

Annotate with meaning

Each pin can require a comment, participants explain why they placed the pin there. Researchers can also configure customisable pin tags (such as Like, Dislike, or Confusing) so participants categorise their reaction before adding their explanation. The heat map shows the where; the tag and annotation show the why.

Participant experience

Point to what matters. Explain why.

Participants see the image and tap to place their pins. On mobile, it works with a finger tap, no precision required. The experience is closer to marking a photo than completing a survey.

It works on any device through their browser: mobile, tablet, or desktop, with no app to install.

Pin Task works in a Qualzy Discussion or a community, and participants can also complete it in the AI-moderated chat.

1
Opens in browser

Participant opens the Pin Task in their browser on any device, via a link. No app required.

2
Views the image

The image is displayed clearly, full-width on desktop, scrollable on mobile. Participants can zoom in to examine details before placing pins.

3
Taps to place pins

Taps or clicks anywhere on the image to drop a pin. The coordinate is captured precisely and automatically.

4
Adds a comment

Explains why they placed the pin there: what caught their eye, what concerned them, or what they reacted to.

5
Submits

All pin coordinates and comments are captured instantly, ready for AI processing the moment the response arrives.

AI analysis

Attention mapped. Reasoning extracted.

Every annotation is AI-processed the moment it's submitted, turning a heat map into structured qualitative insight.

Annotation summaries

Why participants pinned each area

AI summarises the comments attached to each pin, giving a quick read of why participants focused on each area of the image, without needing to read every individual annotation.

Key points

Themes and reactions across the sample

Key points are extracted from pin annotations across all participants, identifying the themes, concerns and reactions that come up most often in participants' comments. Each key point includes supporting verbatim quotes.

Maizy Chat

Ask Maizy about any annotation

Use Maizy Chat to query across all pin annotations at any point during or after fieldwork: "What do participants say about the logo area?" or "Which elements attract the most concern?"

Use cases

Where Pin Task works hardest.

Pack research

Packaging evaluation

Identify which elements of a pack design attract attention (and which don't) alongside the qualitative reasoning for each placement. See what draws the eye before a pack ever reaches shelf.

Creative testing

Ad & creative testing

Understand where attention goes in a print or digital ad, and whether the key message area is being noticed or overlooked. Combine heat map data with annotation to understand what's landing and what isn't.

UX research

Website & app heat mapping

Upload a webpage or app screenshot and map where participants focus, struggle, or find value, paired with verbal annotation that explains what they're experiencing and why.

Retail and shopper

Shelf layout research

Upload a planogram or shelf image and ask participants to pin the products they'd reach for first, with reasoning for their choices. Understand how category navigation actually works in practice.

Related activity types

Combine Pin Task with these to build richer, more layered study designs

15-minute Discovery Call

Find out if Pin Task is right for your next study.

Tell us about your research. You'll have a clear picture of how Qualzy could work for you by the end of the call.