Thinking carefully
about research.

Practical insight, honest thinking, and the occasional opinion, for researchers who care about doing it properly.

AI is essential now: faster, cheaper, less friction. AI can never fully replace judgement, the unexpected and real people.
AI & research
Real research is AI-proof. Here's why, and where AI still makes it better

Why AI can't do real research on its own, where it makes research faster, cheaper and better, and practical checklists for communities, live interviews and AI-moderated chats.

Julian Cole 10 min read
A participant in a kitchen answering a Qualzy AI-moderated chat on a phone, with a photo of their coffee corner in the chat
AI & research
When AI-moderated interviews work, and when they don't

An honest look at AI-moderated interviews: the different kinds, where they help, and when a human moderator or a live focus group is the better choice.

Julian Cole 8 min read
A diverse group of research participants seated in a circle, talking
Research practice
Recruiting and paying research participants

Where to find research participants, how to write a screener, how much to pay them, how many to over-recruit, and how to keep them taking part.

Julian Cole 5 min read
An interviewer and a participant talking one to one at a small table by a window
Research practice
In-depth interviews (IDIs): a practical guide

What an in-depth interview is, how long it should be, IDIs or a focus group, how many you need, and how to run and analyse them online or in person.

Julian Cole 6 min read
A moderator at a laptop running a Qualzy Live session, with the discussion guide on the left and a participant on video
Research practice
How to run an online focus group

A practical guide to online focus groups: group size, length, recruitment and no-shows, the discussion guide, stimulus, the client backroom, interpreters and analysis.

Julian Cole 8 min read
A woman relaxing on her sofa at home, replying on her phone
Research practice
Don't call it a comeback: the new case for long-term research communities

Long-term communities got a reputation for being slow, expensive and hard to keep alive. It was never the idea that failed: it was the tooling, and the tooling has changed.

Rob Fulton 6 min read
Two colleagues discussing data on a laptop screen
Research practice
What does an online research community cost?

The real cost drivers of an online research community: panel size, length, how much the vendor runs, recruitment, incentives, custom design and languages, plus how to brief a vendor for an accurate quote.

Julian Cole 7 min read
Two people connecting jigsaw puzzle pieces across a desk
Platform
From rich data to richer insight: how connected workflows are shaping the future of qualitative research

Qualitative research has never been richer. The challenge is making sense of it all. How the connected Qualzy and DoReveal workflow helps researchers move from collection to confidence.

Rob Fulton 6 min read
Couple checking their phones in a kitchen beside paper grocery bags of fresh produce
Research practice
Why consumers support sustainability in theory but reject it in the kitchen

Consumers say they want sustainability, then choose convenience at dinnertime. Why the say-do gap shows up in the kitchen, and how observational research reveals what surveys miss.

Julian Cole 5 min read
A branded community portal on a laptop and a phone, showing a member's points and this month's activities
Research practice
What is an MROC? Online research communities explained

What an MROC (market research online community) is, how it differs from a panel and from a short online discussion, how long communities run and when one is the wrong choice.

Julian Cole 8 min read
Qualzy and DoReveal partnership
Platform
When the right tools meet at the right time: inside the Qualzy and DoReveal partnership

Researchers were already using both platforms side by side. Here's how our partnership with DoReveal helps teams move from richer data to deeper insight.

Julian Cole 5 min read
Man using credit card and laptop for online shopping
AI & research
The rise of the "Agentic Consumer" (aka AI-led shopping)

The "compare 47 tabs before buying" era may be ending. Here's what AI-led shopping means for brand research, and why staying close to real consumer behaviour is now the key advantage.

Paul Kingsley-Smith 6 min read
A participant's photo of a kitchen counter with a coffee machine, a box of coffee pods and a carton of oat milk
Research practice
Online diary studies: how to run one well

How to design and run an online diary study: length, entry frequency, prompts and media, keeping participants going with nudges, and analysing entries with key points, themes and clip reels.

Julian Cole 8 min read
Qualzy on three laptops: a community home page, a pin task on an advert with participant comments, and AI themes with supporting photos
Research practice
Asynchronous qualitative research explained

What async qual is, how it differs from live sessions, the main formats from pre-tasks to communities, and how to combine async and live in one project.

Julian Cole 8 min read
AI brain inside a lightbulb
AI & research
Balancing the promise, pitfalls and progress of AI in qual research

An honest look at where AI genuinely helps researchers, where it still falls short, and how to think clearly about adopting it without the hype.

Julian Cole 8 min read
Circuit board abstract network technology background
AI & research
Qualzy + CoLoop: an AI integration to elevate your research analytics

Qualzy and CoLoop join forces to bring a new level of AI-powered analysis to qualitative research datasets, and what that means in practice.

Julian Cole 4 min read
People working on laptops with financial charts at night
Research practice
5 predictions for the future of qualitative research

Where is qual research heading? Five considered predictions on how methodology, technology, and client expectations are going to shift, and what that means for researchers today.

Paul Kingsley-Smith 6 min read
Concentric circles with AI logo
AI & research
Rewiring a qualitative research business with AI

What it actually looks like to build generative AI into the fabric of a research business, not as a gimmick, but as a genuine operational shift.

Julian Cole 6 min read
Abstract network of glowing screens
AI & research
AI or human moderation? What we learned testing both

Generative AI isn't coming for qualitative research. It's already here. This is what that actually means for how we work, think, and compete.

Julian Cole 8 min read
Padlock on computer keyboard, cyber security concept
Platform
More than a badge: what ISO 27001 actually means for research security

ISO 27001 certification isn't a box to tick. It's a rigorous ongoing commitment. Here's what it required, and why it matters for researchers handling sensitive participant data.

Paul Kingsley-Smith 5 min read
Black and white computer circuit board
AI & research
The ethics of AI in qual research

Transparency, consent, and what researchers owe participants when AI becomes part of how their responses are processed and interpreted.

Julian Cole 6 min read
Two businessmen discussing charts on a laptop
AI & research
How to analyse qualitative data, with and without AI

Analysis doesn't have to mean weeks of reading and rereading transcripts. Practical approaches to make qual analysis faster, cleaner, and more defensible.

Julian Cole 5 min read
Person on a video call via laptop webcam
Research practice
What does psychology say about qualitative research via webcam?

The science suggests that webcam settings systematically change how participants process stimuli, with implications for every moderator running online groups.

Tom Woodnutt 4 min read
Focus group meeting in person around a table
Research practice
Which is better, online or face-to-face qual (according to psychology)?

Neither is categorically superior, but the academic and practical evidence has a lot to say about when each approach serves researchers better.

Tom Woodnutt 9 min read
Research written on a typewriter
Research practice
Qualitative research 101: everything you need to know

The fundamentals: what qualitative research is, how it differs from quantitative, and the core methods that define the discipline. A clear-headed primer for newcomers and a useful refresher for everyone else.

Paul Kingsley-Smith 10 min read
A woman talking to another woman in a library
Research practice
How to conduct qualitative market research successfully

From scoping the brief to analysing findings, a practical walkthrough of how to run qual market research that actually answers the business question.

Paul Kingsley-Smith 8 min read
Person working on a laptop with a cup of coffee
Platform
How to choose qualitative research software

A practical buyer's guide for research teams evaluating platforms, what separates the right tool from one that creates more work than it saves.

Julian Cole 8 min read
Multiracial students collaborating with laptop
Research practice
Factors to determine your sample size for qualitative research

The question clients always ask, and the honest answer isn't a formula. What actually determines the right sample size in qual, and how to explain it clearly.

Paul Kingsley-Smith 6 min read
Two colleagues discussing work at a desk
Research practice
Advantages of online research: why you should move your project online

The case for async online qual: broader reach, richer data, lower cost and more considered answers, plus when face-to-face is still the right call.

Julian Cole 6 min read