Concept, ad and pack testing

Know what works
before it launches

Online concept testing shows people your concepts, ads, claims or packs and records what they think, with the scores to back it up. On Qualzy, they score options side by side, pin what catches their eye and explain every answer, in a forum or an AI-moderated chat. Most concept and creative tests take three to five days.

Examples of what you can research

Concepts, creative and packs

Most tests combine more than one of these. If yours doesn’t fit any of them, it’ll still fit the platform.

Concepts and ideas

Early ideas, positioning and names

Show each concept as an image, a video or a written description. People score the set side by side in a Card Score and explain every score, so you see which concept wins and why. If you want new ideas as well as reactions, Ideation collects them blind first, before anyone can anchor on someone else’s idea.

Creative and messages

Ads, claims and scripts

In a Pin Task, people mark exactly where their eye goes on an ad and say why, and the pins build into a heat map. A Card Sort shows which claims or messages people group together, and which they push to one side.

Packs

Pack designs

Score pack designs on standout, premium feel, clarity and purchase intent in a Card Score, and pin what people notice first. Testing a physical product at home rather than on screen? See in-home product testing.

The activities

Where people react, score and explain

A pin task on an ad, with a participant's pinned comment and an AI analysis panel

Pin Task

Upload a pack, an ad, a webpage or a shelf layout. People drop pins on what draws them in, worries them or confuses them, and add a comment to each. You get the heat map and the reasoning together.

A card score activity with items rated on a scale

Card Score

Rate several concepts on appeal, relevance, uniqueness or any criteria you choose, with reasoning after each scale. Pick any two criteria and Qualzy plots every concept on a two-axis matrix.

An ideation activity with participants' ideas and scores

Ideation

People submit ideas without seeing anyone else’s, then vote on the full set from a limited pool of points, explaining every vote. The net score ranks the ideas for you.

A card sort with items grouped into categories

Card Sort

Sort claims, features or competitor products into groups, open or closed. It shows how people organise a category in their heads, which is often different from how the brief does.

Video uploads from participants with transcripts and AI summaries

Video, audio and image uploads

First reactions on camera, unboxing films, photos of the product in use. Every video is transcribed when it arrives, and AI pulls out key points with timestamped verbatims you can turn into clips. A long video becomes a short list of what was said, with each verbatim linked to its moment in the recording.

How a test runs

Set up the way you’d design it

Different groups, different concepts

Within one project you can split participants into groups and show each group different stimulus. You compare reactions across concepts without order effects and without running a second project.

A forum or an AI-moderated chat

Participants can take part in the familiar forum or as an AI-moderated chat, which follows up on vague answers against the goals you set for each question. Every activity on this page works in the chat except Ideation, and the chat costs nothing extra.

Three to five days, usually

A quick Qualzy Discussion of three to five days suits most concept and ad tests: long enough for considered answers, short enough to report back within the week. Products tested at home run longer, as an in-home product test.

We can build it for you

Send us the discussion guide and our team builds the project and checks it over before it goes live, so you’re not re-typing your guide into a platform.

“As soon as Qualzy began offering the service to build projects, we took it. It is a lifesaver. They have built really intensive two-week projects in just four or five hours that would have taken me a couple of days.”

Dafydd Jones, Associate Director, Ninth Seat
Worth designing for

Two moments worth designing for

The shelf moment

A pack gets a glance on a crowded shelf, next to its competitors, often in poor light. So ask people to photograph it where they actually found it, then talk you through what they noticed and what they walked past. Put the shelf photo into a Pin Task and you can see where the eye went first.

How a price feels

Price thresholds tell you where a price stops working. They don’t tell you why it feels fair to one person and steep to another. Show the price in context, ask whether it feels right, and ask what they’re comparing it with. The comparison people reach for is usually the most useful thing you’ll hear.

Customer stories

Tested with real customers, across markets

Feeling Mutual

Innovation research across 15+ countries

Tom Woodnutt runs agile innovation research for clients who develop and launch digital products to tight timelines. He uses Qualzy for concept tests with scoring, screen recordings and in-the-moment video, and has launched six markets at the same time.

“Qualzy gives me peace of mind. It takes the stress away knowing that I have a technology platform that works really well, and support that is flexible enough to deal with the unexpected.”

Tom Woodnutt, Founder, Feeling Mutual

Read the Feeling Mutual story
Ninth Seat

300+ projects for global consumer brands

Ninth Seat runs product research for clients including Unilever, Nestlé and Mondelez. Qualzy builds their projects, including custom sliding scales for sensory product ratings and studies in languages such as Tamil, and reviews each task guide before it goes live.

“Even when we come up with quite mad timelines, they ask no questions. The guys just move fast and simply make it happen.”

Dafydd Jones, Associate Director, Ninth Seat

Read the Ninth Seat story
From responses to the debrief

Show the client people reacting, in their own words

  • Key points on every response. AI summarises each submission and pulls out key points, each with the verbatims it came from.
  • Maizy Chat, any time. Ask questions of the whole dataset during fieldwork or after it, such as what people said about Concept B’s price.
  • Themes once fieldwork closes. Build themes across the full dataset, with the quotes and clips that support each one.
  • Clip reels for the debrief. Turn verbatims into clips, arrange them under section titles in the Clip Reel Creator, and export the reel as an MP4. See video analysis.

AI features are included for every customer. More on how it works in AI for research.

Qualzy Clip Reel Creator showing participant clips arranged into sections on a timeline, ready for export
The Clip Reel Creator: clips from across the project, grouped under section titles and ready to export.
FAQ

Before you set up a test

How long does a concept test take?

A quick discussion typically runs for three to five days, which suits most concept, ad and pack tests. In-home product tests run longer, usually a week or more, so people can use the product properly before they report back.

Can different participants see different concepts?

Yes. Within one project you can put participants into groups and show each group different stimulus, then compare their reactions side by side.

Can participants do a concept test as a chat?

Yes. Participants can take part as a forum or as the AI-moderated chat. Pin tasks, card scores, card sorts and uploads all work in the chat. Ideation and screen recording are the two activities that don’t, so if your test includes either, run that part as a forum.

Can Qualzy build the test for us?

Yes. Send us your discussion guide and our team builds the project, and we’ll flag anything in the guide that might trip participants up before it goes live.

How is it priced?

You can pay per project or subscribe, whichever suits how often you test, and AI features are included on every plan. Find out more about pricing.

15-minute Discovery Call

Tell us what you’re testing

The concept, the product or the creative, who it’s for and when you need answers. We’ll suggest how we’d run it, and you’ll have a clear picture of how Qualzy could work for you by the end of the call.