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Qualzy Community

An always-on insight community
that works while you sleep

Qualzy's online communities feature lets research agencies and insight teams run always-on qualitative panels — fully branded under the client's domain — with AI processing every participant response automatically. Communities can run for weeks, months, or years, with scheduled activities, automated participant nudges, and Maizy Chat available to query the growing dataset at any point during fieldwork.

Qualzy Community participant homepage showing branded community portal with active activities and engagement features
The Community Platform

Research running. Participants engaged.
Everything in one place.

A fully branded community — your logo, your domain, your design. Activities running natively, AI processing every response, and your participants always knowing what's next.

Part of the Qualzy product family

Start with a panel.
Add research when you're ready.

Qualzy Panel gives you a managed participant database with basic branding — your logo, fonts, and colours. You recruit people, keep them profiled and segmented, and send them out to external surveys or Qualzy qual projects when you have a research need.

Qualzy Community is the step up. The same panel foundation, but with full white-labelling — custom pages, layouts, and widgets — and the ability to run all your research natively inside the community. Activities, AI analysis, video, themes, clip reels: no external tools required.

When you upgrade from Panel to Community, nothing moves. Your participants, your portal, your data — the research just happens inside now.

Learn about Qualzy Panel →
Foundation
Qualzy Panel

Basic branding (logo, fonts & colours) · Recruitment engine · Segmentation & tagging · Comms & nudges · Incentives · Dispatch to external surveys or Qualzy projects

Explore Panel →
The reality of running communities

Most communities are silently falling apart

By the time response rates start declining visibly, engagement has been eroding for months. Communities fail quietly - and managers only notice when it is already too late to recover.

25%
of panel members disengage within 2 years

Without proactive intervention, community health naturally deteriorates. Most platforms show you the decline; none of them prevent it.

50%
of a community manager's time spent on manual admin

Manually deciding who to contact, when to send reminders, and which participants need re-engagement. All reactive, all time-consuming.

3x
more dropouts when surveys exceed 12 minutes

Fatigue is real and predictable. The fix is not shorter surveys - it is smarter sequencing that respects each participant's engagement history.

Built to keep communities alive

The platform does the heavy lifting.
You focus on the insight.

Qualzy Community is designed around the reality of how communities actually fail — not just a feature list bolted onto a survey tool. From the day it launches to year three, it's built to stay healthy.

Visibility before it becomes a problem

Community health is visible at a glance — not buried in spreadsheets. Participation trends, response rates, and at-risk members surface in your admin dashboard so you can act early, not reactively.

At-a-glance health overview Participation trends At-risk member flags

Engagement tools that run without you

Automated nudges and reminders keep participants moving without manual effort. Reward milestones trigger prompts at exactly the right moment. Re-engagement messages go out to lapsed members on a schedule you set once.

Automated nudges & reminders Reward milestone prompts Re-engagement sequences

Smarter sequencing, less fatigue

Activity scheduling takes participant history into account. Segment by engagement level, contact frequency, and how recently someone last took part — so you're always sending the right thing to the right people, not blasting the whole panel at once.

Segment by engagement Contact frequency controls Activity history tracking
Full Feature Set

Build exactly what
your research needs. Nothing less.

Every Qualzy community is built specifically for your organisation - not a generic template you adapt. Choose the activity types, widgets, and features that match your research objectives, and let us build the rest.

Built-For-You Design

We design and build your community from scratch - your logo, your colours, your domain, your tone. No CMS to wrestle with. A professionally designed community tailored to your brand in days, not months. Every community includes a custom domain as standard.

Custom domain includedCustom pages & layoutsFull white-labelling
15+ Activity Types

Quick Pulses, Social Posts, Diary Studies, Pin Tasks, Card Sorts, Video IDIs, Personal Canvas mood boards - choose the mix that suits your research, running natively within your community.

PollsDiariesHeatmapsVideo
Maizy AI Suite

Thematic coding, sentiment analysis, query-based summaries, multilingual processing across 30+ languages. AI that supports researcher judgement rather than replacing it.

Auto-themesSentiment30+ languages
Clip Reel Creator

Auto-transcription, clip marking, and a full reel editor with transitions, titled section slides, and brand title cards. Stakeholder-ready video - no external tools needed.

TransitionsSection titlesExport video
Sub-Community Architecture

Run multiple distinctly branded sub-communities under one master panel. Different domains, logos, activity sets - address separately or as one unified whole.

Multi-brandSeparate domainsUnified panel
Mailing List Engine

Recruit from a CSV of 200,000+ without polluting your database. Unique tracking links, screener pre-fill from imported data, quota management, automatic data transfer on join.

CSV importPre-fillAuto-purge
Custom Engagement Widgets

Add custom widgets to keep your community active between formal activities — social feeds, discussion prompts, engagement nudges and more. The Water Cooler is one example: a rotating conversational prompt that drives return visits without extra researcher effort.

Social feedRotating promptsLikes & replies
Qualzy Protect

Built-in fraud and quality detection. Duplicate detection, bot flagging, AI-response detection. Quarantine-first workflow - you review, not the algorithm.

Bot detectionAI response flagsGDPR
Points, Rewards & Draws

Full incentive lifecycle from activity completion to redemption. Points ledger, prize draw tool, fulfilment export for reward vendors, rollover rules.

PointsPrize drawsRedemption
Sub-Community Architecture

One panel.
Many communities.

Each audience group gets their own fully branded community — a different domain, a different look, activities tailored to them. But they all sit on the same master panel, so you can address any one group or everyone at once.

Master Panel
The Pet Circle
chatty.pet
Pet owners
chatty.vet
Vets & professionals
  • Each community has its own domain, design, and activity set
  • Survey just pet owners, just vets, or the whole panel in one send
  • Analyse across all groups together whenever the brief calls for it
  • Works for any segmented audience, however many segments — doctors, nurses & patients; club members, staff & prospects; brand fans, occasional buyers & lapsed customers
How We Compare

How Qualzy Community stacks up

Qualzy Community combines panel management, native research, multilingual support, and a built-for-you setup — at a price point that works for agencies and mid-sized brands, not just enterprise budgets.

Capability Qualzy Community Recollective Alida Fuel Cycle FlexMR
Integrated panel management Native productPartialPartial
Sub-community architecture Multiple brands
Fully customisable site theming Full white-labelBrand skin onlyBrand skin onlyBrand skin onlyPartial — via PM
Custom engagement widgets Fully custom✗ Fixed blocks✗ Admin only✗ Embed code onlyPartial — via PM
15+ native activity types 15+ types~12 types~4 community types✗ ~10 typesPartial — 15+ incl. community tools
Integrated mailing list & screening 200k+ CSVPartialPartialPartialPartial
Native Clip Reel Creator Full editor
Multilingual support 30+ languagesLimited✗ English only
Built-for-you community setup Qualzy builds it✗ Self-serveManaged ££Assisted
Fraud and AI-response detection Qualzy ProtectBasicBasicBasicBasic
Annual contract (no 3-year lock-in) 1-year minimumAnnual✗ 3-yearAnnualAnnual
Mid-market accessible pricing From ~£500/moMid-high✗ $200K+ ACV✗ Enterprise From £10K/yr
Get Started

Ready to build a community
that actually stays engaged?

We set it up. We brand it. We keep it running. You get the insight. Book a discovery call and we'll show you exactly what a Qualzy community would look like for your organisation.