The basics

What every session has, before anything else.

Interviews and groups

Live video interviews
Live video focus groups
Recorded in-person interviews

Recording and transcripts

Every session recorded
A transcript of every session

Easy to join

In the browser, nothing to download
A waiting room, you admit people
A ready room to check camera and mic first
Video that adjusts to a weak connection

Running the session

Full moderator controls, including mute, cameras off and spotlight
Lock the room, pin and rename people
Screen sharing
Participants share their screen when you allow it
Chat in the session

Before the session

Getting the right people booked, reminded and ready.

Multiple booking methods

Participants book their own times
A recruiter books them in
A booking dashboard for your recruiter
You seat them yourself

Making sure they turn up

A tech check before the day
See who is confirmed and checked, and chase
Automatic reminders

Flexible group management

Reserves for groups
Waiting lists for full groups
No-shows rebooked in one click

Your diary, under control

Never double-booked across projects
Your sessions in your own calendar

In the room

Your guide, your stimulus and your exercises, without the juggling.

Your guide in the room

Your discussion guide beside you
Your questions and prompts, so nothing is forgotten
Shows every piece of stimulus with one click
Runs your polls and exercises
Sets up your breakout groups
Every section becomes a chapter on the recording

Stimulus without screen sharing

Images, PDFs and video shown in the platform
Video played in sync, with sound, for everyone
YouTube and Vimeo videos too
See who is watching

Drawing and annotation

Draw over anything you show
Drawing stays on a page as it scrolls

Breakout groups

Split the session into groups
Every group recorded automatically

Polls with eight question types

Single and multiple choice, with yes or no
Scales
Short text
Image choice
Ranking
Points to share out
Reactions
Results by person, shown when you choose

More exercises

Dial testing
Pin tasks with a heat map revealed
Mark-up on images and PDFs
Whiteboard

Moderating together

Co-moderators in the same session
Hand over mid-session

Support and coaching

Help for participants, and a coach for you, while the session runs.

Support that knows what happened

Every participant's connection and device, recorded as it happens
The likely cause of a problem, worked out from the session
The fix, straight away
A “Having trouble?” button for participants
Their problem, answered on their screen
A full log of every session
Dropped participants rejoin automatically
Recording carries on if anyone drops

Maizy, a coach beside you

Ask Maizy what was said earlier in the session
What's still to cover from your guide, kept up to date as you talk
Follow-up questions suggested from what was just said
Who has gone quiet, at a glance

The backroom

Your clients see everything, and nobody sees them.

Observers behind the glass

Invisible to participants
Join from a link, no account

A backroom of their own

Backroom chat
Talk by voice or video
Ask Maizy about anything said so far
Show the backroom or the session on the main display

Following along

The guide live, section by section
A live transcript of the session
Each participant's profile at a glance
Move between breakout groups unseen

Working with the moderator

A private message to you
A question passed into the room
A huddle at the break, a debrief at the end

Languages

Sessions and transcripts in more than 30 languages.

Translated sessions

In any of 30+ languages
A human interpreter on a hidden line
Live captions in each moderator's and observer's own language

Translated transcripts

Transcripts translated after the session
Brand and product names spelled right

In person

Interviews in a room, recorded on your phone or iPad.

Recorded on your phone or iPad
Clients watching live from the backroom
Consent read aloud and recorded

Afterwards

The recording, transcript and clips, ready when you finish.

Summaries and clips

An AI research analysis of every session
Moments marked live, on the recording
Clips and highlight reels

Find anything

Browse the recording by guide section
A searchable transcript that jumps the video

Recordings you can use

A separate recording of each person
Clips that look like a close-up, not a box in a grid
Download the video and the transcript
Each person's raw camera and mic files
Import recordings from Zoom or Teams for the same analysis

Part of your Qualzy project

Live sessions alongside the rest of your study.

Part of a full qual project

Live interviews and groups inside your Qualzy project
Run them alongside diaries, discussions and activities
Interview your best participants at the end of a study
The same participants, with no re-recruiting

Analysed together

Live sessions and online responses analysed together
One set of findings across the whole project
Clips from live sessions alongside everything else

Pricing

One price per session, with nothing added on.

A price per session, on the website
Buy per session, with no add-ons
Some sessions included on a Qualzy subscription
Observers, moderators and interpreters all free
Support included in every session
No-shows cost nothing
Credits never expire

Security and privacy

Your participants' data, protected.

ISO 27001 certified
GDPR compliant
Tracked consent for every participant
You choose how long recordings are kept