Generic video tools get you the call. Qualzy Live gets you the research.

Zoom and Teams are good at video calls, but for IDIs and focus groups they only go so far. Qualzy Live is built for research instead: a guide that runs the session, a hidden backroom for clients, interpreters, and transcripts and clips afterwards. It's just as easy for participants, at one price per session.

Backroom with video and chatClients watch and talk to each other; participants never see them.
Integrated discussion guideTick through it as you go; every section becomes a chapter on the film.
Show stimulus without screen sharingImages, documents and video on every screen, in sync, with sound.
Polls, whiteboards and mark-upEight question types, a whiteboard, and mark-up on images and PDFs, run live from the guide.
Breakout roomsSplit a group from the guide; every room filmed and transcribed.
Live captions in 30+ languagesChosen by each moderator and observer, with a hidden line for a human interpreter.
Mark moments, make clipsMark moments as they happen, and make clips that look like a close-up, not a box in a grid.
Multiple booking methodsParticipants book themselves, or you or a recruiter book them in; reminders and the tech check go out on their own.
Why upgrade?

Five reasons to move your focus groups from Zoom or Teams to Qualzy Live.

A small fixed cost that won't break the budget

Generic tools are often free or close to it, and that's hard to argue with. Qualzy Live costs a little more, but it's a small fixed cost per session for a large research benefit.

Part of a fully integrated qual experience

Schedule, run and analyse your interviews and groups as part of a larger qualitative research project, alongside your diaries, discussions and activities, all within the one platform.

A backroom that keeps your clients “behind the glass”

No more “that's just Bob” with the camera off. Bob can now observe the session from a hidden backroom, chatting to the other observers by text or video and passing the moderator notes.

Real exercises and media, not just screen sharing

Images, videos and documents, as well as exercises like polls, can be shown to participants with one click. No more fumbling for the right screen or tab in the middle of a session.

You end the session. Your research materials prepare themselves.

Qualzy Live gives you the materials your research needs: suggested clips, theme discovery and more, all built around your research objectives, so you can quickly find what matters in every session.

“It’s nice how cheap Zoom is, but I’m willing to pay if it improves my research. Paying £25 [$30] per session is very reasonable for the additional capabilities that Qualzy Live offers me.”

Julie, Hello Research
Confidentiality

Confidentiality and your clients' questions.

When a client, a procurement team or an ethics committee asks how your sessions are handled, these are the answers.

  • ISO 27001 certifiedQualzy is ISO 27001 certified and GDPR compliant, and recordings are kept under the same controls.
  • Consent recorded for every participantEach participant's consent is recorded, online or read aloud at an in-person interview.
  • Observers never in the recordingClients watch from a hidden backroom. Participants never see them, and they never appear on the film.
  • Retention you chooseYou decide how long recordings are kept.
Side by side

Built for meetings, or built for research.

FeatureQualzy LiveGeneric video tools
The basics
Video interviews and focus groupsYesYes
Waiting room, moderator admitsYesYes
Screen sharingYesYes
Basic moderator controlsYesYes
Co-moderator and handoverYesYes
Group and private chatYesYes
Reactions and raised handsYesYes
Background blurYesYes
Recording and transcriptYesYes
Participants in the session
Tracked tech checkYesNo
Multiple booking methodsYesNo(some have paid add-ons)
Reserves and waiting lists for groupsYesNo
Your discussion guide in the roomYesNo
Stimulus without screen sharingYesPartly(some can play a video file)
Polls with eight question types, and a whiteboardYesPartly(on some paid plans)
Recorded breakout roomsYesNo
Mark-up on images and PDFs, with a heat mapYesNo
Dial testingYesNo
Live transcriptYesPartly(if the host turns it on)
Your clients and the backroom
Observers invisible to participantsYesNo
Backroom chatYesNo
Backroom video meetingYesNo
Whisper to the moderatorYesNo
Observers follow the guide liveYesNo
Observers move between breakout groupsYesNo
Moderator steps into the backroom at a breakYesNo
Debrief in the backroom after the sessionYesNo
Languages
Interpreter on a hidden lineYesNo
Live captions in each moderator's and observer's own languageYesPartly(on higher plans)
Translated transcriptYesPartly(on some paid plans)
Names and brands taught to the transcriptYesPartly(with an AI licence, set by an admin)
Support and coaching
Support that works out the likely cause of a problemYesPartly(an admin dashboard on business plans)
A coach beside you: what's still to cover, who has gone quietYesPartly(an AI assistant, with a licence)
Part of your Qualzy project
Live sessions inside your Qualzy projectYesNo
Live sessions and online responses analysed togetherYesNo
Afterwards
Clips that look like a close-up, not a box in a gridYesNo
Moments marked live, on the recordingYesNo
Browse the recording by guide sectionYesNo
An AI research analysis of every sessionYesPartly(a meeting summary, with an AI licence)
One set of findings across the whole projectYesNo
Recorded in-person interviews get the same outputsYesNo

Generic video tools checked against Zoom and Microsoft Teams help pages, October 2026. Plans change; tell us if we've got something wrong.

See every feature

Frequently asked questions.

Is Qualzy Live as easy for participants as Zoom?

Yes. Participants join in a web browser on any device, with nothing to install. They click the link on their own page, check their camera and microphone in a ready room, and you admit them from the waiting room. A tech check days before the session catches problems early.

Can I keep using Zoom for some sessions?

Yes. If a client insists on their own system, or a session has already happened, import the recording into your Qualzy project. It's transcribed, translated if needed, summarised and broken into key points with verbatims, alongside your Qualzy Live sessions. Already recorded on Zoom or Teams? Import it.

What does it cost compared with a free Zoom account?

A basic Zoom account can cost nothing. Qualzy Live has introductory pricing at the moment, with one price per session. That covers a session of up to three hours, with observers, moderators and interpreters included, and a no-show costs nothing. On a Qualzy subscription, some sessions are included. See Qualzy Live introductory pricing.

15-minute Discovery Call

Want to know more? Let's have a quick chat.

Book a 15-minute call and we'll talk through how you could get more out of your interviews and groups with Qualzy Live.